Shipping policy

Cutoff time 2:00pm (Pacific Standard Time) 

Order processing time 1-2 days (Mon-Fri)

Delivery time 4-8 days (Mon-Fri)

Our orders are free of shipping cost above $20 order value before taxes and fees for all U.S. orders. All orders under this amount will be charged a shipping rate based on weight and package size. 

We use the following shipping services:

• USPS
• UPS
• FedEx

For information about returns, please see our Refund Policy.

We cannot be held responsible for package theft after the carrier (USPS, UPS, FedEx or other) marks the package as delivered. Refunds will not be issued for packages marked delivered by the carrier. 

For more information please contact us by email or phone.

E-mail : contact@fdmoperations.com
Phone : +1 (206) 303-7723
Company name : fdmOperations
Hours : Monday through Friday from 8 a.m. to 6 p.m.